Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World

A hotel to relax and enjoy the facilities before head off home . Set on the hills of Alcantara with brilliant views of Rio Tejo . Breakfast fantastic , great selection . Ricardo makes good omelettes well cooked. Just be patient with him but worth the wait . Staff amazing .Pestana brand is best hotel for hospitality in Europe and internationally on pa with Taj hotel group . Amazing staff that helped us feel welcome : David Barbosa , Rita , Santos , Luke Cain. . I used the swimming pool , good gym facilities and Sauna . Valet car service good little pricey. I would come back and stay again

Exceptional property. Top of the hill location. Far away enough from the city for quietness. Beautiful breakfast area. Proper palace feeling. The swimming pool is warm. Staff are kind and considerate. When booking, do take garden rooms. I had no noise. Some colleagues did have some noise and had streetfacing rooms.

This was an outstanding stay in a beautiful hotel that was formerly a stately home belonging to one of Portugal's richest families - and it's been lovingly converted into a wonderful place to stay. The two of us stayed for two nights (three days) and among the things that we loved were: * We checked in very early (before midday) but the staff found us a room - nothing was too much trouble for them! They were so friendly and helpful! * The spa and swimming pool was lovely to use (the weather was a bit rainy) * The reception rooms are amazing and we loved eating our meals including breakfast there * The breakfast was fabulous - I counted 122 different items to eat!! And I've never had a latte before where the coffee, milk and foam come layered (see photo) * The bedroom was very comfortable indeed * We had a Nespresso machine in our room - including decaff capsules * I actually found the whole history of the Pestana Palace absorbing and there's a book in the room which tells the story of the Pestana hotel group including how the founder bought and did up the Pestana Palace - I read most of it! * The views over the tropical garden were lovely * Although it is kind of between areas (Belem is to the west and the centre is to the east) there are lots of buses right on the doorstep so travelling around was no problem whatsover - we got a Lisbon Card and were very happy with our choice * The staff were so friendly and nothing was too much problem Overall, even though it was such an upmarket place, it didn't feel stuffy or starchy. It was relaxed and friendly and we were super comfortable. Highly recommended. We'll be back!

It was a lovely palace with all the splendour you would expect. The very helpful bellman walked us to the room and gave a little tour of the hotel and showed us the original impressive features. The rooms were nice, I would say there are a couple of areas in which the rooms are now staring to show their age. The cakes and bottle of port were a nice touch. The room had a lovely balcony.

Buildings and grounds, stunning, as you would expect for a palace. Very good choice for breakfast. Meals in piano bar were excellent. Staff friendly and helpful. Multi-lingual staff spoke English and French very well, with some staff speaking other languages also.